Frequently Asked Questions

Currently we do not offer engraving but would love to add it in the future.

Currently, we do not offer phone support as a smaller company. However, you can reach us via email anytime by submitting your information HERE.

Our watches are made from 100% untreated All Natural Wood for a more natural look.

Most of our watches are “Splash Proof” meaning slight water exposure such as rain or washing your hands will have no effect upon your watch.

Our watches are waterproof up to 5 ATM. However. Please note we do not recommend long periods of exposure or full submersions of our watches and we do not offer warranty coverage for water damage.

STUNIII uses 316L steel, which may contain trace elements of nickel, among other elements.

Learn More about 316L Steel HERE.

Currently our primary partners are in Hong Kong and Switzerland.

Our goal is to move all manufacturing to the USA and do all manufacturing in house which is a goal we are working towards over the next 5 years.

Yes every package includes a screw driver so you can easily change links. We went with special pins to make it easier for our customers.


We accept:

Most major credit cards (Visa, MasterCard, American Express, Discover)
Google Pay
Affirm (third-party financing option)

We do not accept:

Wire Transfers

*Note: Payments cannot be split between multiple forms of payment.

Yes, we work with Affirm to offer payment plans on all of our products.

Affirm is a third-party payment option offered upon checkout. You can finance the payment and arrange for a monthly payment to Affirm. More information can be found on their site below:

Their Customer Support team can be reached at the link below:

We offer the following multi-currency options on all prices, payments, and refunds:

USD (U.S. Dollars)
EUR (Euros)
CAD (Canadian Dollars)
GBP (British Pounds)
AUD (Australian Dollars)

Please be sure to double check you are using the correct currency prior to purchase, since we cannot change it after submitting payment without cancelling and refunding the entire order. This can be found in the top header to the right near the cart button.

Yes, we welcome retailers and drop-shippers who are interested in carrying our products as well as organizations or companies looking for bulk purchasing options to send us an email at

Please include some background information about you, your company, and how our companies could partner. Bear with us as we get a high amount of retail inquiries. Thank you!

Your order could have been cancelled via our automated fraud detection system.

Our system is sensitive to address and credit card information as protection to fraud transactions. This is mostly caused by providing the incorrect address and/or zip code that is associated with the billing information on the credit card.

Please double check the billing info associated with the card you are trying to use.

Otherwise, please provide a different card or you can pay through PayPal.

You may go ahead and re-order the watch as the order was cancelled and payment will be voided. You can also try using a different web browser, such as Google Chrome.

Please let us know if you have any other questions by clicking HERE.


Yes! Thanks for inviting us to your wedding party! Please contact us using the chat icon at the bottom right of this page or by using our contact page by clicking HERE.

No, so sorry about that! Our system only allows one coupon for each order.

All our discount coupons cannot be combined any other sales. Please understand only one sale/discount is available for one purchase.

Thanks for participating in our sales and promotions! Coupons and/or site wide sales/discounts will be displayed in our website banner. All STUNIII coupons are released and distributed by STUNIII. Third party sites claiming discounts on our products are not guaranteed to be valid on purchases finalized through our viable channels.

Some coupons are valid for a limited time only

Only one coupon code may be used for each order. Coupons cannot be combined with any other offer or discount

Coupons are only redeemable on website

Certain items may not be eligible for discount

Coupon code must be applied to the order prior to checkout. There will be no adjustments on previous purchases A coupon cannot be used to pay for taxes, shipping and handling or other charges. If your coupon has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.

STUNIII reserves the right to interpret, change the terms & conditions or cancel any promotions at any time without notice.