To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We hope that you are completely satisfied with your purchase. If for some reason you are not satisfied, any brand-new product watches and accessories may be returned for a refund to the original method of payment within 30 days of delivery or returned for an exchange/store credit within 30 days (subject to price differences). Gift Wrap/Bags are not eligible for returns.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Extended Warranties cannot be returned for refund after the 30 day period. If customer wishes to exchange watch before 30 days the Extended Warranty will carry over to the updated product. If a customer chooses an upgraded or less expensive watch we will charge or refund the difference of the watch + extended warranty. All watches returned for exchange will be inspected to verify the watch has not been worn or incurred damages, All watches returned for exchange should be eligible to return to inventory. If our team deems the return not authorized for exchange the customer will be required to purchase postage for a return shipment of the originally purchased watch.

To request a return please contact support@stuniii.com or use our contact page that is found in the footer menu

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Customized items or engraved items.

Returns received in damaged/worn condition.

Returns received after 30 days of the original order shipment date.

Shipping charges, except in cases where we have made a shipping error.

**All return shipping costs are the responsibility of the customer**

**All international return shipping costs are the responsibility of the customer. We do not provide a return label to ship the item back but we also do not deduct any return shipping label fees from the refund/store credit amount.

Once your item arrives at our facilities, please allow up to 14 business days for the refund to show up in your bank account from STUNIII.

Bank processing times may vary so please reach out to your financial institution if we have already initiated the refund but it's been longer than 10 business days.

You can always contact us for any additional return questions at support@stuniii.com.